top of page

Privacy Policy

A legal disclaimer

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Castello’s Pizza and Castello’s Artisan Foods LLC (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit:​

By using our websites, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

When you interact with our website, place an order, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed through third-party payment processors)

  • Business information (for wholesale inquiries)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and tracking data

C. Marketing Information

If you subscribe to our promotions, loyalty programs, or newsletters, we may collect:

  • Email address

  • Purchase history

  • Interaction with promotional emails

2. How We Use Your Information

If you subscribe to our promotions, loyalty programs, or newsletters, we may collect:

  • Email address

  • Purchase history

  • Interaction with promotional emails

We use your information to:

  • Process and fulfill food or product orders

  • Deliver orders

  • Communicate regarding your order

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

  • Our website may use:

  • Cookies

  • Analytics tools (such as Google Analytics)

  • Advertising pixels (such as Meta/Facebook or Google Ads)

  • These tools help us:

  • Understand website traffic

  • Improve user experience

  • Deliver relevant advertisements

  • You may disable cookies through your browser settings. However, some features of the website may not function properly.

4. Sharing of Information

  • We may share your information with:

  • Payment processors

  • Delivery service providers

  • Marketing platforms

  • Website hosting providers

  • Legal authorities when required by law

  • We only share information necessary to perform services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your state of residence, you may have rights to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, contact us

7. Third-Party Links

Our website may contain links to third-party websites (delivery apps, distributors, social media). We are not responsible for the privacy practices of those websites.

​​​8. Children’s Privacy

Our website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

​We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date

bottom of page